Shipping Policy

Shipping Policy for z-corp.it

1. Order Processing:

  • Orders are typically processed within 1-2 business days after the purchase is made.
  • Please allow additional processing time for personalized or customized items.

2. Shipping Timeframe:

  • Standard shipping within the Malaysia takes approximately 3-5 business days from the date of purchase.
  • International shipping times may vary and can take between 7-21 business days, depending on the destination and customs processing.

3. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the provided tracking information on our website or through the carrier’s website.

4. Shipping Costs:

  • Shipping costs are calculated at checkout based on the destination and the weight of the items in your order.
  • Free shipping may be offered on orders over a certain amount, and promotions will be clearly communicated on our website.

5. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete at the time of purchase.
  • Z-corp is not responsible for orders shipped to incorrect addresses provided by the customer.

6. Delays and Exceptions:

  • While we strive to meet the estimated shipping times, unforeseen circumstances such as weather conditions or carrier delays may affect delivery times.
  • Z-corp.it is not responsible for delays that occur after the package has been handed over to the carrier.

7. International Shipping:

  • Customers outside Malaysia are responsible for any customs fees, taxes, or import duties that may apply to their orders.
  • International shipments may be subject to customs clearance procedures, which can cause additional delays.

8. Missing or Lost Packages:

  • If your package is marked as delivered but you have not received it, please contact us within 48 hours, and we will assist in resolving the issue.

9. Shipping Policy Updates:

  • Z-corp.it reserves the right to update or modify this Shipping Policy at any time without prior notice. Please review our policy periodically for any changes.

We appreciate your trust in Z-corp.it. If you have any questions or concerns regarding our Shipping Policy, please contact our customer service team at info@z-corp.it. Thank you for choosing z-corp.it for your shopping needs.